HP envy 7640 printers, go offline due to problems with
the cartridge, or the wireless network or if there are computer related issues.
You can easily recover HP Envy 7640 Offline issues by following this simple step or call our toll-free number +1-850-761-8950
Steps
to resolve HP ENVY 7640 Offline Issues
Solution
1: Check the Printer Status
1. Go to Start menu, Select Devices
and printers
Figure
1:Devices
and Printer
2. Double click your HP Envy 7640 Printer.
3. In information box, select “Printer Offline”.
Figure
2:Printer
Offline
4. Dialog box appear on the screen, Select Printer.
5. In Drop Down box, Uncheck “Use Printer Offline”.
Figure
3:Uncheck
the Printer Offline
6. Close the dialog box.
7. Now refresh the page.
8. In Information box, “Printer offline” changes
into “Printer ready”.
Figure
4:Printer
Ready
Solution 2:
Troubleshoot your HP Envy 7640 printer
1. Go to Start menu, Select Devices
and printers
2. Right click your HP Envy
7640 Printer
3. Select Troubleshoot, It takes some time to
gather the information about your device.
4. After some time, it display as “Apply to fix”
5. Now Troubleshooting has completed and then
click close button
If the issue persists, continue to next
solution to fix the issues.
Solution 3: Disconnect and Reconnect
the USB cable
Figure
5:Disconnect
the USB Cable
Figure
6:Reconnect
the USB Cable
Solution 4:
Reset
the printer
Resetting the printer
forces the printer to reset stored values in the firmware. A power reset can
help when the printer is not accepting communication from the Mac.
1.
Make sure the printer not
making any sounds, before continuing.
2.
Remove the power cord from
the rear of the printer.
3.
Disconnect the power cord from the wall outlet.
4.
Wait at least 60 seconds.
5.
Reconnect the power cord back into the wall outlet.
6.
Plug the power cord to the rear of the printer.
7.
If the printer does not switch on by itself, press the Power
button to switch it on.
8.
Try printing again.
- If the printer issues solved, you can stop troubleshooting.
If
the issue persists, Call us @ +1-850-761-8950
or visit our website Hp Printer
Troubleshooting