The Printer is working but it prints a Blank page or Does not
Print Black or Color Ink for the HP Officejet 4632, This document provide you
solution for this error or call our toll-free number +1-850-761-8950 or visit our website for HP
Officejet 4632 Troubleshooting
Step 1: Get rid of the black cartridge
If the black ink is
missing or faded on your printouts, follow this procedure to eliminate the
black cartridge and print only with the tri-color cartridge. This allows the
printer to operate in single-cartridge mode.
1.
Press
the Power button to switch on the printer.
2.
Open the
cartridge access door to release the cartridge, lift the lid on the
cartridge slot, and then gently push the lid back until it stops.
3.
Pull up on the
black cartridge to eliminate from the slot.
4.
Set the black
cartridge aside, with the nozzles facing up.
5.
Close the
cartridge access door.
Try the print again.
- If
the printer works correctly in single-cartridge mode, let the black
cartridge keep aside with the nozzles facing up for several hours or
overnight, reinstall it, and then try to print again.
- If
the printer does not work correctly in single-cartridge mode or you are
not happy with the print quality after you reinstall the black cartridge,
continue to the next solution.
Step 2: Replace low or empty ink
cartridges
Low ink leads to poor print
quality. Follow these procedures to check the ink level and then replace empty
cartridges.
1.
On
the Printer control panel, select the Home button
2.
Click
the Down Arrow to select Ink Levels, and then press ok.
The control panel shows the estimated ink levels.
1.
Color
ink level indicator
2.
Black
ink level indicator
If Ink level indicator
displays low on ink, you need to replace them, Follow these steps to replace
the low level indicator.
·
Press
the Power button to switch on the printer.
·
Open the
cartridge access door to release the cartridge, lift the lid on the
cartridge slot, and then gently push the lid back.
·
Pull up on the
empty cartridge to eliminate from the slot.
·
Insert the new
cartridge to the slot, before inserting the cartridge pull the tab to remove
the plastic tape.
·
Hold
the cartridge slightly upward angle with the cartridge contacts facing the rear
of the printer, and then place the cartridge into the empty slot.
·
Close
the lid on the cartridge slot to secure the cartridge into place.
·
Repeat
the previous procedures to install the other cartridge, if necessary.
·
Close
the cartridge access door.
If the issue persists call our
toll-free number +1-850-761-8950 or visit our website HP Printer Troubleshooting